Voyship Describtion
Voyship is a platform which includes a website and mobile application available for Android as well as IOS. Voyship platform aims to connect shoppers or people who want to get item(s) or shipment(s) locally or internationally with local or international travelers who can collect and transport these items or shipments. Voship also provides a prime service to facilitate purchasing and shipping process through travelers. All our services are based on direct contact among travelers and shoppers without any direct responsibility or interfering from our side, we also strongly assure that our platform is not a shipping, logistics or courier company; we are just a plat form that connects travelers with shoppers.
By accessing or using the Voyship platform as a traveller, shopper, or in any other way, you are agreeing to the terms.
-Eligibility of voyship usage
-Access and use of Voship is available only to individuals who are at least 18 years old, who create a valid account according to our terms of use.
-You also acknowledge that, unless otherwise agreed in writing by Voyship, Voyship is not in the business of offering, selling, or bringing items from abroad. You also acknowledge that by accessing and using Voyship,
-You agree that Voyship is not a party in any relationship or agreement between you and another Voyship member and that such relationship is only between such members.
-You also agree that it is your responsibility and not Voyship’s responsibility to abide by any national or international laws related to the purchased or transported items or any relationship between the members.
-You have to acknowledge that your personal information you provide about yourself is correct and in case of any change you have to update it within your account profile.
-You acknowledge that you will comply with any and all applicable import and export control laws or customs laws in your local jurisdiction. You also warrant that nor you nor the item that is being shipped is under embargo or unlawful in any country where the item is being bought or shipped to.
Prohibited items
Shoppers agree that they will not use the voyship platform to request that the travelers ship any items that are prohibited under the laws of the
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country where the items are being bought from nor the country where the item is being shipped to or any international law.
Prohibited items include, but are not limited to:
∙Live animals
∙Counterfeit goods
∙Currency
∙Human remains
∙Stolen property
∙Batteries
∙Alcohol
∙Aerosols, chemicals or any flammable materials
∙Firearms, knives, police batons ammunition, explosives, or any other wagons
∙Pornography or obscene materials
∙Illegal drugs or regulated drugs (prescription) in violation of law
∙Any product or item related to illegal activities, such as the production of illegal drugs
∙ Any item that is prohibited by law in the place of origin, destination or any jurisdiction of transit through between origin and destination
∙Knives, batons or other weapons
∙Certain agricultural products
Voyship recommends that Shopper and Travelers consult their respective government agencies which regulate items that may or may not be brought in or out of their respective countries.
Lost items regulations
Voyship is just a platform to connect travelers with shoppers , so the shopper's responsibility is assuring the delivery of items and shipments to the traveler in the same conditions that they agreed on in their deal on the platform at the time they made the deal, These items and shipments must comply with any and all international and local applicable import and export control laws or customs laws.
Then the traveler's responsibility is receiving and taking good care of the items or the shipments , and keep it away from any form of damage or lost until he make the delivery for the shopper .
In case the items or shipments were in the checked luggage and got lost, so it's the airlines responsibility and not the traveler.
In case of any lost items or shipments due to the traveler , so it's the traveler's responsibility to payback the shopper's money and not Voyship.
In case you claim that your shipment or item is lost due to of the traveler's negligence, and you have a solid proof please refer back to us at
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support@voyship.com and we will make an investigation and follow up with you. We will insure your shipment up to $1500 against theft.
Change of the terms of Use
Voyship may change these Terms of Use at any time. When that happens, Voyship will mark the Terms of Use with the date on which they were most recently updated
Voyship’s role and liability
Voyship is acting as a platform to connect shoppers or people who want to get item(s) or shipment(s) locally or internationally with local or international travelers who can collect and transport these items or shipments in return for a reward.
Voyship has no responsibility for any party’s performance of its obligations in this agreement or transaction.
Voyship is not an owner nor operator of transportation services nor does it provide any logistics capabilities or services.
Voyship’s role in the transaction between shoppers and travelers is
∙Voyship is neither a shipping company nor a logistics company.
∙To connect shoppers and travelers enabling them to voluntarily enter into the transaction on terms of their own choosing
∙To provide limited dispute resolution services.
Voyship shall not be responsible for any customs or import problems that may arise from the transaction, or for any loss, injury, or damage that either shoppers or travelers may experience in connection with or arising out of the transaction
The shopper: courier or home delivery
creates and posts an shipment on the app either by browsing one of the online stores within the app and fetching the details or by manually entering the details of the item (country and the city where the shipment is coming from ,name, link, photo, price, weight, quantity, category and other details). After confirming all the details, shoppers are transferred
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into the summary page where all the details are confirmed as well as the total cost of the shipping including the estimated traveller reward which is calculated based on the order price and weight. Once the order is confirmed, it is posted on the app and directly sent to all travelers matching with your shipment details so that travelers can bid for the shipments that match their trip.
-We will recommend fair pricing scale for shipping fees that both you and the travelers must be abided by.
-Shopper will be able to send request (S) to travelers who have a trips matching with his shipment criteria to carry his shipment.
-When shopper accept a traveler offer to carry his shipment, or the traveler accept shopper's offer ,shopper have to proceed to make the payment including the traveler's reward and Voyship's fees.
-Voyship holds the money until delivery of the shipment's destination
-Chat will be directly opened once the shopper's payment is done.
-Shopper can now contact the traveler easily through chat to proceed the shipment's pickup.
-Traveler updates the states of shipment until delivery
-QR code is generated once the traveler deliver the shipment to the shopper
-Traveler can scan the QR code from the shopper's mobile to get his reward
-In case of any duties, customs fees paid by traveler at the airport , shopper is responsible to pay them back to the traveler after providing official documents from the authorities as a proof of payment.
The traveler:
-Traveler posts his trip and supply all the information about it ( origin, destination, free weight, dates, preferred, categories to carry, available dates to receive or pickup shipments in origin country. )
-Once trip is posted , a notification will be sent to all matching shipments.
-Traveler either requests a certain shipment to deliver or wait for the App notifications.
-Traveler can bid on the matching shipments with his trip by giving the shopper the best price for carrying his shipment .
-We will recommend fair pricing scale for shipping fees that both you and the shopper must be abided by.
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-Once your offer is accepted by the shopper , you will wait until the payment is processed by the shopper and chat will be directly opened .
-Traveler can now contact the shopper easily through chat to proceed the shipment's pickup.
-Traveler updates the status of shipment until delivery
-QR code is generated once the traveler deliver the shipment to the shopper either with face to face delivery or by local courier service
.
-Traveler can scan the QR code from the shopper's mobile to get his reward
-Money will be transferred to traveler’s bank account in
-Travelers should update their bank account information to be able to receive their payments.
-In case of any duties, customs fees paid by traveler at the airport , shopper is responsible to pay them back to the traveler after providing official documents from the authorities as a proof of payment.
Voyship limited liability
Voyship’s only roles in the transaction between shipper and traveler are
∙To connect shopper with traveler, to enable Shopper and traveler to voluntarily enter into the transaction on terms of their own choosing
∙To provide limited dispute resolution services.
Voyship shall not be responsible for any customs or import problems that may arise from the transaction, or for any loss, injury, or damage that either shopper or traveler may experience in connection with or arising out of the transaction. Traveler should be aware that confirming a deal in app means they are fully responsible of receiving the package either at home or in a mailbox and if package is lost, Voyship shall not be responsible and traveler should pay the item's price.
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